Bargainscentraluk is committed to protecting our customer’s privacy. Please take the time to review this notice which explains what information we collect about you, how we use it, and your rights. Bargainscentraluk, (“we” or “us”) is the data controller of the personal data collected via or in connection with Bargainscentraluk and any associated App (the “Site”).
What personal data we collect and how
Personal data, or personal information, means any information about an individual from which that person can be identified.
Personal data we collect directly. We collect personal data from you when you provide it to us directly and through your use of the Site, including:
Personal data collected automatically. We automatically collect personal data related to your use of our Site and interactions with us and others, e.g. using cookies and pixel tags, as well as information we derive about you and your use of the Site. This includes:
- Registration and profile information, such as information you provide to us when you use our Site e.g. your name, contact details, gender, and any information which you add to your account profile. For example, we may allow you to provide additional (voluntary) information, such as your body type, skin type, hair type, hair condition, training regime, performance goals, height and weight.
- Transaction and billing information, if you make any purchases from us or using our Site e.g. credit/debit card details and delivery and shipping information.
- Records of your communications and interactions with us, such as when you email, call, or otherwise contact us, we collect and maintain a record of your contact details, communications and our responses. We also maintain records of communications and information that you post in chat sessions, forums and in other areas of the Site, and on our social media channels.
- Sweepstakes, contest and promotions information, such as information you provide us when you participate in a competition or promotion.
- Surveys and product reviews, e.g. if you participate in one of our surveys or provide information to us as part of product or service reviews.
- Events e.g. if you register for or attend an event that we host or sponsor, we may collect information related to your registration for and participation in such event.
- Marketing and communications data e.g. records of your preferences about receiving marketing and communications from us.
- Foundation Finder tool – if you choose to use this, we’ll ask you to upload a photograph and answer a few questions so that we can recommend a make-up foundation that matches your skin tone and the style you’re after.
- If you shop in one of our stores we may combine any information you provide to us in-store (e.g. when you make a purchase or join our mailing list in-store) with the information we otherwise collect about you.
- Device and browsing information. We use cookies, log files, pixel tags and other tracking technologies to automatically collect information when users access or use our Site. This can include IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider, referring and exiting URLs, operating system, language, clickstream data, and similar device and usage information. For more information, see Section 4 “Cookies and Personalization” below.
- Activities and usage information related to your use of the Site, such as links clicked, searches, features used, items viewed, time spent within the Site, files uploaded, products and items you view and items you add to your basket.
- Location information. We may collect or derive location information about you, such as through your IP address. With your permission, we may also collect geolocation information from your device. You may turn off location data sharing through your device settings.
Personal data we receive from other sources. In some circumstances, we may receive personal data from third parties, including:
- Verification data: e.g. data collected from third party service providers used to verify your identity and prevent fraudulent activity.
- Social media monitoring: If you visit our pages on social media sites, we collect information such as what you click on and view, your comments, likes and reactions, your location (country/region), details of your device and internet connection, your social media profile details and user ID.
- Operators of other websites: We may receive product reviews from operators of other websites and display such reviews on our own Site.
- Demographic information: We may receive demographic information from third party advertising partners to help us better personalize ads. See section 4 “Cookies and Personalization” for more information.
How we use personal data
- Depending on how you use our Site, your interactions with us, and the permissions you give us, the purposes for which we use your personal data include:
- Legal bases under EU/UK data protection laws. We rely on the following legal bases under data protection law to process your personal data:
Online accounts. To register you as a customer and maintain your online account.
- Fulfil orders. To fulfil your order, including managing payments, charges, refunds and returns.
- Respond to your requests. To manage and respond to any queries or complaints to our customer service team.
- Provide recommendations. If you use our product finder tools, such as our Foundation Finder, we use the information you provide to recommend products for you. We’ll also use the image, details of recommended products and any feedback to further improve the functioning of the tool and related services, or to develop similar tools and services.
- Manage our relationship with you. To notify you of service-related matters such as changes to our terms or privacy policy.
- Personalize content and experiences. To personalize the Site and show you content we think you will be most interested in, based on your account information, your purchase history and your browsing activity.
- Operate and improve the Site and our business. To display the Site and its fonts (which may include Google Fonts), improve and maintain the Site, and monitor its usage, to better understand how users access and use the Site, and our other products and offerings, and for other research and analytical purposes, such as to evaluate and improve our business operations, to develop services and features, and for internal quality control and training purposes.
- Events. If we run or sponsor events we may collect personal data in connection with your attendance.
- Research and customer satisfaction. For market research and surveys, e.g. we may contact you for feedback about our products or for customer satisfaction purposes.
- Marketing and advertising. To send you marketing messages and show you targeted advertising, where we have your consent or are otherwise permitted to do so.
- Security and protection of rights. For security purposes, to prevent, detect, and investigate fraud and other unauthorized activities and access, and where necessary to protect ourselves, our business and third parties.
- Compliance with law and legal process. To comply with the law and our legal and regulatory obligations, to respond to legal process and in relation to legal proceedings.
- Internal business operations. For general business and operational support, e.g. to consider and implement mergers, acquisitions, reorganizations, bankruptcies, and other business transactions such as financings, and related to the administration of our general business, accounting, auditing, compliance, record keeping, and legal functions.
- Because the processing is necessary to perform a contract with you, or take steps prior to entering into a contract with you (e.g. where you have made a purchase with us, we use your personal data to process the payment and fulfil your order).
- Because we have obtained your consent (e.g. if you consent to receive marketing from us or agree to the use of non-essential cookies). If you have consented to a processing activity, you can withdraw your consent at any time. We explain how to do this in the Cookies and Personalization section (section 4) and Marketing section (section 5) of this policy.
- Because it is in our legitimate interests as an e-commerce provider to maintain, promote and protect our business and services. We are always seeking to understand more about our customers in order to offer the best products and customer experience. We use information about you to tailor your view of the Site, to make it more interesting and relevant in respect of the products and offers on view.
- In very limited cases, because it is necessary to comply with a legal obligation which we are subject to.
Who do we share personal data with?
We may share your personal data with third parties, for the purposes described above, in the following circumstances:
- With other companies in our group of companies.
- With our suppliers and service providers who process the data on our behalf, e.g., payment processors and delivery companies.
- With our professional and legal advisors.
- With third parties engaged in fraud prevention and detection.
- With third party platforms, providers and networks. We may disclose or make available personal data to third party platforms and providers that we use to provide our Site and its features. We may also make personal data available to third parties in support of our marketing, analytics, advertising and campaign management. See Section 4 “Cookies and Personalization” for more information.
- With operators of other websites. We share product reviews submitted to our Site with other website operators who display these reviews on their own websites.
- With law enforcement or other governmental authorities, e.g., to report a fraud or in response to a lawful request.
- In relation to mergers, acquisitions, investments and asset transfers, personal data will be transferred to the other party to the transaction. We may also share certain personal data as part of the preparation for the transaction with lenders, auditors, and third-party advisors, including lawyers and consultants.
- To comply with legal obligations. We may share personal data with third parties to comply with our legal and compliance obligations and to respond to legal process e.g. in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement and government bodies. This may include responding to national security or law enforcement disclosure requirements and disclosures that we are required to make under applicable laws, such as the names of sweepstakes and contest winners.
- Otherwise where we have your consent or are legally permitted to do so.